Ecommerce Fulfilment Service
Our Ecommerce Fulfilment Service takes the stress out of managing your online orders.
We’ve developed Order Tracker, our fulfillment service, to help retailers who are trying to juggle all aspects of managing an online shop.
We’ve been successfully managing fulfilment projects since our formation in 2005, and currently dispatch over 30 million items per year, so you know you’re in safe hands with RNB Group.
Managing online orders isn’t as easy as you might think, and without the correct processes in place, adequate storage space and a team with fool proof systems for picking and packing, things can come undone quickly.
Order Tracker gives our clients real-time visibility of their orders. We know how important this is to our clients when they hand over the order fulfilment reigns to us.
But you can be assured, with Order Tracker you will build trust by providing your valued online customers with the order experience they deserve.
Why choose Order Tracker?
By allowing you to quickly scale up your operation, our order fulfilment service can help you improve customer satisfaction and take more orders.
Order Tracker handles the entire customer journey. From receipt of order we will keep the customer informed of their order status and shipping and tracking information. Our system is fully branded to give your customer a completely seamless end-to-end experience.
With our online dashboard, you can see real-time stock visibility 24/7, clear and transparent invoicing and all your courier and marketplace integrations.
Order Tracker integrates with over 50 market places including eBay, Etsy, GroupOn and Amazon, as well as integrating with over 80 couriers like DPD, DX, Royal Mail, and ParcelForce.
Our setup is quick and easy and our Client Success Managers are on hand to offer guidance and support at any time.
A 3PL with a difference
Complimenting our third party offering, we have print and mailing facilities in-house meaning any leaflets or other printed inserts can be produced on-site for a fast turnaround to be inserted into your outbound orders.
Grow your sales
By allowing you to quickly scale up your operations, our order fulfilment service can help you improve customer satisfaction and take more orders.
Our online Order Tracker system logs all your stock at every touch point. From receipt of goods, to packing, to order dispatch – Order Tracker puts full management information at your fingertips and reports order status and delivery tracking in real-time.
Order Tracker handles the entire customer journey. From receipt of order we’ll keep the customer informed of their order status and shipping tracking information. The system is fully branded to give your customer a completely seamless end-to-end experience.