With 15 years of experience in the charity sector, RNB Group are able to offer a comprehensive and personalised fulfilment service as part of our full range of solutions. Many events have been transformed into virtual events, in light of the Coronavirus pandemic, and we can assist with any fulfilment requirements, no matter how unique or time-sensitive. Our services range from print and Direct Mail to highly targeted, bespoke digitally printed campaigns. We are on hand to support and provide you with any fulfilment requirements. We have made a significant investment in our IT infrastructure to service the NFP sector and the charity eCommerce trading arms cost-effectively by launching Order Tracker, our online eCommerce pick and pack portal.


How can we help you?

eCommerce Order Fulfilment

For over a decade, we have enabled online charity shops to realise their potential, reclaim their time and reduce their costs. Join the other charities who trust RNB with their eCommerce fulfilment. We can help you grow your sales, delight your supporters and optimise your operations in a straightforward and transparent manner through our online Order Tracker portal, available 24/7.

High-Tech Solutions

Your online charity shop can integrate into our online portal, Order Tracker, within days of sending us an enquiry. This grants you 24/7 access to a dashboard for eCommerce or merchandise fulfilment so you can see your goods arrive and be booked into our system, and track your stock and orders back out of the door to your supporters. Every movement of your stock is barcode scanned for full traceability and quality assurance, in line with our ISO 9001 standards.

Secure Warehousing

We are a member of one of Britain’s leading trade organisations for the logistics sector, UKWA, and our warehouse has the scope, security and capability to manage and store all sizes of your stock requirements. Plus, our ISO 14000 accreditation demonstrates our commitment to the environment. We endeavour to use only fully recyclable materials when packing and shipping orders to your supporters. From shipping t-shirts, key rings and mugs to printed materials like Christmas cards, we do so sustainably and in line with our Carbon Capture Scheme.

Pack & Kit Collation

We are here to support and provide you with bespoke print, personalised letters, and machine & hand fulfilment of packs, including welcome, fundraising and membership packs, and special event merchandise fulfilment. Our approach, specialist knowledge and passionate team enable us to achieve exceptional results for our charities and the causes they support.

Let’s talk

If you’d like to know more about our eCommerce solutions or any of our other service areas (such as Direct Mail), give us a call on 0113 210 0055 or email [email protected].