Outsourcing your mailroom will save you time and money, reduce your carbon footprint, and ensure you remain GDPR-compliant.
RNB Group offer the complete operational mail solution, providing both outbound mail services and inbound response handling for business operational mail and mail order response. Plus, we support the Not for Profit sector with all aspects of charity response handling, from surveys to donation forms. Our inbound mail team can scan your returned mail, extract data and capture a response to upload to your CRM.
We can manage a myriad of customer/supporter interactions securely through our high-tech, ISO-approved processes and systems. We also provide complete reporting either daily via email or through month-end management information reports.
We have access to fantastic postal rates as we mail over 30 million items each year.
With Intelliprint, our hybrid mail solution, you can save upwards of 30% compared to printing and franking your mail internally, and it’s much cheaper than our Account Managed services for this type of mail. There are no set-up or monthly fees – simply pay for what you send – and you can get going straight away! Our online dashboard is FREE to access, simply create an account at www.intelliprint.net
Outbound Operational Post
Known to some in the industry as Hybrid Mail
RNB Group has two solutions to enable you to outsource your mailroom and free up vital resources whilst saving money.
Intelliprint Hybrid Mail
Our Intelliprint service is a white paper solution, accessible via a simple user interface, print driver or API integration.
Intelliprint allows you to send letters and postcards with ease and the Intelliprint Dashboard lets your admin users keep track of all your mail in one centralised location. Full reporting is included as well as undelivered mail returns management.
If you are operating a franking machine and/or internal mail room, switching to Intelliprint will save you money, centralise your operation and allow you to concentrate on your business instead of processing mail.
Our clients use Intelliprint for:
- ‘Thank you’ letters
- Financial correspondence
- Order confirmations
- Direct mail
- Marketing mailings
- Response requests (you can include a reply envelope in your packs)*
- HR letters
- General correspondence
*Minimum spend required for this service
Bespoke Mail Solutions
More complicated requirements require a bespoke solution.
Using our workflow systems and printing machinery on-site at RNB Group, we can automate daily outbound operational mail, bulk processing and non-machinable packs such as items that are stapled and/or placed in folders.
RNB Group offer a simple, secure digital scanning solution to help save time, space and money.
Our scanning team handles responses for leading financial businesses, charities, legal teams and more. Having your mail scanned and uploaded by RNB Group frees up your staff members from opening and actioning post themselves, and makes the whole process more efficient.
We can handle the scanning and upload of Letters of Authority, Surveys, signed Terms and Conditions and Charity Response Donations, and we can also bank cheques and validate donation forms for Gift Aid.
Our scanning department can support all aspects of response handling. If you are a Financial Services company requiring scanning of documents or a Charity embarking on a warm regular giving campaign, or maybe looking at print acquisition through Partially Addressed Mail or door drops, we can make inbound and outbound mail work in unison.
As well as scanning your mail, documents and archive items, we can perform OCR data extraction, manual information capturing, and upload data and scanned documents to your CRM via SFTP transfer or API.Learn More